Support

Welcome to Moray’s Support Hub. Please choose the option that matches your request. Each form only takes a minute, and our team will follow up within 1–3 business days.

Exchanges

Swap your jeans or shorts for another size or color.

Submit Exchange Form

Change Address

Update your delivery details before your order is shipped.

Submit Address Change

Cancel Order

Cancel your order if it has not yet been shipped.

Submit Cancel Request

Damaged Item

Report a damaged product and request a replacement.

Submit Damaged Item

Payment Issue

Having trouble paying? Let us know so we can resolve it quickly.

Report Payment Issue

Country Not Listed

Request shipping options for a country not available at checkout.

Submit Shipping Request

Add to Order

Add an item to your order before it is shipped.

Add Item to Order

Track Order

Track your order anytime with our tracking page.

Track Your Order

Do you accept Returns & Exchanges?

We only offer exchanges. We have a no questions asked exchange policy. Whether you changed your mind, it didn’t meet your expectations, or it didn’t fit – no worries. Simply email us at Moray.brands@gmail.com, and we’ll help you right away.

How long does shipping take?

Shipping time depends on your location:Domestic orders: 1–3 business days International orders: 7–20 business days You’ll receive full tracking details in your confirmation email.

I want to place an order, but my country isn’t listed. What should I do?

Just send us an email at Moray.brands@gmail.com with your country and the item(s) you want. We’ll do our best to assist you with a custom order.